Performance monitoring is much
more than setting targets and hoping they are reached through conventional
management.
Its a way of gauging the success of initiatives, using a before and after perspective (benefits realisation), a way of assessing whether lower level processes are improving, and a way of scoring process reliability, quality, efficiency using a standard benchmark method, as a precursor to identifying bottlenecks and continuous improvement opportunities. Its easy to agree that monitoring performance is important for managing business. The challenge comes in defining and implementing a monitoring scheme that relates to the lower level decision makers and managers within your organisation. Without relevant, timely and accessible information available to a wide range of audiences, information silos emerge. In the absence of a centralised
framework, performance monitoring becomes ad-hoc and fragmented, available
only to those with enough resources and expertise to create their
own monitoring systems. At this point, information is rarely timely
or accessible, and while relevant to individual user groups, it often
times does not account for macro-level organisational goals and priorities.
This leaves different groups speaking in different terms, and forces additional investments in time and resources for translating results and decisions into business reasoning relevant to others. Knowitsoft addresses these challenges by employing a unified modelling and monitoring environment, which accommodates the following programme points, ensuring your performance monitoring is relevant, timely, accessible and efficiently delivered to all stakeholder audiences. Define Publish Observe
Find out how Knowitsoft can customize its solutions to meet your company’s goals.
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